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Frequently Asked Questions
Detailed answers to common questions about Emma’s features, data handling, and use in M&A workflows.
What does “document-based pricing” mean?
Emma’s pricing is tied directly to the number of documents processed within a deal.
Instead of paying per user, per deal, you get a flexibility to pay based on your actual usage, the volume of documents reviewed in your due diligence workflow.
Why does Emma use document-based pricing instead of deal-based pricing?
Deal-based pricing is rigid and doesn’t reflect how data rooms vary in size.
Document-based pricing gives you flexibility and ensures you only pay for what you use. Costs scale naturally with the volume of documents, making it a more accurate and fair model for due diligence.
What counts as a “document”?
A document is any file processed within Emma’s workspace, including:
* Any document type(PDF, Word, Excel, scans, etc.)
* Corporate documents
* Policies, agreements, annexes
* Structured and unstructured legal files
Each file uploaded or synced from a data room counts as one document.
Are emails, duplicates, or versions counted separately?
* Duplicates: Automatically detected and not double-counted where possible
* Versions: Count as separate documents if materially different
* Email files (e.g. .msg): Count as documents if processed
Emma focuses on meaningful processing, not inflating document counts.
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